about

For decades, personalisation has been designed around systems, not individuals - built to serve broad audiences rather than truly understanding each of us.

While these technologies have made our digital experiences more convenient, they’ve largely been shaped by centralised platforms optimising for engagement, not personal relevance.

But what if technology worked for us, not just around us?

We’re entering a new era—one where individuals are put in control of their own digital experiences. Instead of static interfaces that assume what we need, technology can now adapt dynamically to our preferences, context, and goals—both at work and at home.

This shift isn’t just about convenience—it’s about redefining how we interact with technology. Instead of navigating complex menus, filtering through irrelevant content, or adjusting to rigid systems, AI can now shape itself around us, making every interaction more meaningful, efficient, and human.

With natural interfaces and hyper-personalised experiences, technology becomes more than a tool—it becomes an extension of our thinking, decision-making, and creativity.

The future of personalisation isn’t about systems deciding for us - it’s about technology that truly understands and supports us.

Lee Mallon (author of DKR)